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Workshop on Emerging Business Models in Digital Health - Scale-IT-up 2024

21 - 23 February, 2024 - Rome, Italy

In conjunction with the 17th International Joint Conference on Biomedical Engineering Systems and Technologies - BIOSTEC 2024


Kai Gand
TU Dresden
Brief Bio
Kai Gand studied Business Information Systems at TU Dresden where he also received his doctoral degree in 2019. He is currently a postdoctoral fellow at the Chair of Business Informatics. His primary research interests include business models, business modelling and health information systems in general. He is engaged in nationally and European funded projects on digitalisation in healthcare, project manager of a Horizon 2020 project and part of a research group that investigates the digital transformation of healthcare systems overall.
Mia Jovanova
University of Pennsylvania, Philadelphia
United States
Brief Bio
Dr. Mia Jovanova is the Scientific Director of the CSS Health Lab, a joint initiative of UZH, HSG, and ETH Zurich, and a visiting scientist at the McGovern center for Brain Research at MIT. Her present research program develops new digital biomarkers in metabolic health. She received her doctoral degree from the University of Pennsylvania and her bachelors from Cornell University.
Tobias Kowatsch
Centre for Digital Health Interventions, University of Zurich, University of St.Gallen & ETH Zurich
Brief Bio
Prof. Dr. Tobias Kowatsch is Associate Professor for Digital Health Interventions at the Institute for Implementation Science in Health Care, University of Zurich. He is also Director at the School of Medicine, University of St.Gallen, and the Scientific Director of the Centre for Digital Health Interventions. CDHI is a joint initiative of the Institute for Implementation Science in Health Care at the University of Zurich, the School of Medicine, and the Institute of Technology Management at the University of St.Gallen, and the Department of Management, Technology, and Economics at ETH Zurich. In close collaboration with his interdisciplinary team and research partners, Tobias designs digital health interventions at the intersection of information systems research, computer science, and behavioral medicine. He helped initiate and participates in the ongoing development of MobileCoach (, an open source platform for ecological momentary assessments, health monitoring, and digital health interventions. He is also co-founder of the ETH Zurich and University of St.Gallen spin-off company Pathmate Technologies which creates and delivers digital clinical pathways.


In the 21st century, we must deal with substantial health and economic burdens of non-communicable diseases, such as diabetes, hypertension, cancer, or asthma, and common mental disorders, such as depression and anxiety. These diseases are responsible for around 70% of all deaths worldwide and are estimated to result in an economic loss of $7 trillion between 2011 and 2025. To this end, healthcare delivery must rapidly change from traditional processes to scalable digital health technologies (DHTs), such as technology-supported blended care, patient monitoring, digital diagnostics, or digital therapeutics. On the one side, hospitals and healthcare providers introduce hospital information systems, electronic health records, and telemedicine solutions for more efficient workflows within and beyond institutions. Conversely, patients may choose among digital health applications provided by wearables and smartphones, supporting their well-being and disease monitoring or self-management.

However, how sustainable and scalable digital health implementation and diffusion can be reached is not sufficiently solved. Our workshop, therefore, aims to bring together practitioners and academics to discuss emerging business models in digital health. In general, we welcome position papers (up to 8 pages) and full research papers (up to 12 papers), case studies, and best practices. The workshop includes invited talks, paper presentations, and discussions.

We are especially interested in lessons learned and perspectives from health insurance companies and how they deal with the substantial health and economic burden. To this end, we encourage academics to partner up with a representative from a health insurance company and prepare a position paper according to this format: 1. Introduction (motivation on why emerging business models in digital health are required and short background information on the health insurance company, ca. 1 page); 2. Relevant questions (please pick and answer 3-5 questions; see, for example, the questions below, ca. 2 pages); 3. Conclusion (please discuss important related work and outline key messages and next steps, ca. 1 page).


Topics of interest include, but are not limited to:
  • How to make prevention successful?
  • How to make healthy longevity successful?
  • How to make healthy aging successful?
  • How to make elderly care successful?
  • How to cope with the economic burden of non-communicable diseases?
  • Which emerging business models in digital health are promising?
  • What needs to change in terms of regulations to make digital health successful?
  • What is the future role of a health insurance company?
  • Which digital health technologies (DHTs) are already used and reimbursed? In which fields? What are those offerings? How are these paid for? (self-paid, basic insurance, additional insurance, etc.)
  • Are you offering DHTs? Did you develop these DHTs yourself or are you partnering with startups or other companies?
  • Do you offer DHTs rather in the prevention or in the management of diseases?
  • For which diseases do you think we need DHTs most? Why? Where do you think DHTs will work best? (what kind of disease and persona)
  • What is your main goal of offering these DHTs? (new revenue streams, cost-efficiency, customer loyalty)
  • What is the importance of business ecosystems for these DHTs?
  • What kind of learnings did you generate so far? Are there DHTs that worked better than others? Why?
  • Could you already assess the effectiveness and/or efficiency of DHTs?
  • What kind of DHTs failed? What were the reasons?
  • How would you improve DHTs you are offering?


Paper Submission: November 1, 2023 (expired)
Authors Notification: December 20, 2023 (expired)
Camera Ready and Registration: January 17, 2024 (expired)


Panitda Huynh, Centre for Digital Health Interventions, University of St.Gallen, Switzerland
Jacqueline Mair, Singapore-ETH Centre, Singapore
Wasu Mekniran, Institute of Technology Management, University of St. Gallen, Switzerland
Estelle Pfitzer, Universität St. Gallen, Switzerland

(list not yet complete)


Prospective authors are invited to submit papers in any of the topics listed above.
Instructions for preparing the manuscript (in Word and Latex formats) are available at: Paper Templates
Please also check the Guidelines.
Papers must be submitted electronically via the web-based submission system using the appropriated button on this page.


The proceedings will be submitted for indexation by Thomson Reuters Conference Proceedings Citation Index (CPCI/ISI), DBLP, EI (Elsevier Engineering Village Index), Scopus, Semantic Scholar and Google Scholar.
After thorough reviewing by the workshop program committee, all accepted papers will be published in a special section of the conference proceedings book - under an ISBN reference and on digital support.
All papers presented at the conference venue will be available at the SCITEPRESS Digital Library (
SCITEPRESS is a member of CrossRef ( and every paper is given a DOI (Digital Object Identifier).


BIOSTEC Workshops - Scale-IT-up 2024